Privacy Policy

Effective Date: 30-04-2026

Zivo Arts is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit https://zivoarts.fi.

1. Data Controller

Zivo Arts is the controller of your personal data.

• Business ID (Y-tunnus): 3610077-5

• Registered Address: Petkelkuja 1 D 21, 70150 Kuopio, Finland

• Email: info@zivoarts.fi

2. What Personal Data We Collect

We collect information to provide you with the best possible service:

• Order Information: When you make a purchase, we collect your name, billing/shipping address, email, and phone number to fulfill your order.

• Payment Information: Payments are processed via secure third-party providers. We do not store your full credit card details.

• Device Information: We automatically collect your IP address, browser type, and information about how you interact with our site via cookies.

3. Why We Process Your Data

We process your data based on the following legal grounds:

• Contractual Necessity: To ship your 3D-printed products and send order updates.

• Legitimate Interest: To improve our website performance and prevent fraud.

• Consent: If you opt-in to our newsletter, we use your email to send you updates (you can unsubscribe at any time).

4. Data Sharing and Transfers

We only share your data with trusted partners necessary to run our business:

• Shipping Providers: (e.g., Posti) to deliver your orders.

• E-commerce Platform: (e.g., Shopify/WooCommerce) to host our store.

• International Transfers: Some data may be processed outside the EU (e.g., by US-based service providers). We ensure these providers comply with standard contractual clauses to maintain EU-level protection.

5. Data Retention

We keep your order information for as long as required by Finnish accounting law (typically 6 years for financial records). Marketing data is kept until you withdraw your consent.

6. Your Rights (GDPR)

As a resident of the EU/Finland, you have the following rights:

• Access & Rectification: Request a copy of your data or correct errors.

• Erasure ("Right to be Forgotten"): Request that we delete your data (unless we are legally required to keep it for taxes).

• Data Portability: Request a transfer of your data to another service.

• Complaint: You have the right to lodge a complaint with the Finnish Data Protection Ombudsman (Tietosuojavaltuutettu) if you believe your data is handled incorrectly.

7. Cookies

We use cookies to remember your cart and analyze site traffic. You can manage your cookie preferences through your browser settings.

8. Information Security

We implement technical and organizational security measures to protect your data. While we strive for 100% security, please remember that no transmission over the internet is completely risk-free.

9. Contact Us

For any questions regarding your data or this policy, please contact: Zivo Arts Email: info@zivoarts.fi